Sporadically, SaaS Development becomes a tedious process. However, once the software is developed, the outcomes are as powerful as a lightning bolt. A SaaS software can widen your business in the market offering better scalability and customization according to your preference. The core idea of a SaaS development is to leverage the companies to build SaaS applications with a limited budget on cloud-based storage and technologies. It is rendered as an extremely profitable field to invest in for addressing the competitive challenges. It is cost-effective, easily accessible, agile and reliable.
Creating Software as a Service
Before diving into the pool of developing a SaaS application, you must perform three core kinds of research:
- Market research
- Competitors research
- Customer research
The above three kinds of research provide insights on how your software development services can solve the pain points faced by the users. The market research helps you to know the size of the market and the demand for your new product. The rise in technology of AI and ML creates the need for in-depth research on the niche market. The competitors’ research helps in evaluating your software with the competitors and enhance the USP’s (Unique Selling Point) of the software creating a behavioural change. You can also research on the disadvantages of the existing applications. The customer research focuses on target customers, analyse their requirements and determine the existing process to identify where you lag behind.
The SaaS development lifecycle is unique when compared with a traditional lifecycle model. The SaaSDLC model works on an application after the launch and the steps of planning, subscribing, developing and operating are repeated as required.
Envisioning is a phase where the scope of the project is determined from business aspects. The investors, architects, cloud consultants, marketers, product managers, and developers analyse about the project to brainstorm ideas on market research, business needs and opportunities, business plans, assessment of various cloud architectures, negotiation, etc.
The evaluation is extremely significant since the capabilities and architecture of the preferred cloud service has a large impact on the final solution architecture. It becomes so crucial if you have to change the architecture or cloud provider once it’s operational. In this phase,
- The requirements are formulated
- The technical architecture and functionality of the application are well defined
- You Evaluate security and data privacy
- Create a financial plan and evaluate monetisation models along with management tools and levels of support.
The planning phase formalises requirements from stakeholders into technical specifications for developers, makes decisions regarding staff, project plans, and functional specifications. You create a project schedule, road map, script plan and a risk mitigation strategy. This phase should be repeated for every iteration since it focuses on the long-term vision of a project.
The subscribing phase finalizes the decisions on the architecture, pricing, test services. Further, research is needed
- To document the selected cloud providers
- Validate the data privacy and regulatory compliance of your cloud provider
- Formulate backup and disaster recovery plans with a subscription management strategy
- A service-level agreement is signed with the chosen provider.
The subscription can be revised for every iteration.
The developing phase creates the core feature of the project based on the preferred cloud architecture. You establish an environment to develop, deploy, and conduct various forms of testing, security functionality and policies, streamline data synchronization, extraction, upload and integrate to test support and helpdesk processes. At every stage of SaaS application development, testing is conducted.
The operation phase deploys and maintains your application. You finalize the support plan and training plan, conduct disaster recovery, backup, and load testing, plan the deployment, integrate the application into a cloud platform and monitor the performance. Later, frequent updates are provided with security in order to have a consistent user experience.
Power of SaaS
Usability and a User-friendly Interface
Your SaaS interface should be easy to use where customers don’t have to study the application and train the employees to work with it.
The cloud-based solution can access data from any location and device with dedicated website versions or applications for Android and iOS devices.
Integrations and APIs
APIs provide easy access allowing engineers to create an ecosystem on the customer’s premises. The integration capabilities of your SaaS focuses on industry-specific demands and customer expectations.
Automation and DevOps
When a customer prefers a SaaS application to be bug-free and adaptable to new market trends, you have to achieve development velocity. This is accomplished by automating the development with DevOps tools.
Machine learning (ML) and Artificial Intelligence (AI)
These technologies are used to automate SaaS applications and assist a client with useful insights by analysing their data.
Security is yet a major concern for any customer while choosing a cloud service. When data is secured in a blockchain, it is nearly impossible to steal the data.
Components of SaaS
A tenant is a group of users accessing the web applications who belongs to the same customer. The Single-tenant applications support only one customer at the time whereas multi-tenant applications support multiple customer or organisation’s users at the same time. Each of the customers using the same instance of the multi-tenant software, shares resources such as computing, web servers, database with other customers, but is allowed to have isolated data space. A common codebase application is maintained for the multiple tenants (organisations or businesses) making it as a centralised administration.
The paywall set up requires a user to sign up for a paid subscription before using a product. It is implemented after a free trial and restricts further access without a financial commitment. In SaaS development, the paywall is adopted to move users from trial to paid or to encourage upgrades so the users can have assisted service with advantages like members-only access.
The self-service workflow of SaaS product drives a majority of the pipeline. The user experiences the product and observes immediate value. This automatically converts into a much faster sales cycle.
SaaS in Businesses
Every SaaS application is unique with effective custom requirements. The SaaS application development market is highly competitive in the current era where it becomes an essential part of almost half the digital businesses. The future of SaaS is designed by AI, machine learning development, blockchain technology and cloud service providers. Unlike traditional enterprise software, SaaS applications can be sold directly to the line of business owner. As it is proliferating at a rapid pace, it is certain that SaaS is going mainstream gaining traction in many businesses.